If you have been reading the Knoxweb Blog, you will know that text messaging for business is growing by leaps and bounds.
Using text messaging for business is the best way to contact your clients and get some new ones at the same time.
What is Text Messaging for Business?
Business text messaging is more than sending short codes to your mobile marketing list. These days, business text messaging goes above and beyond messaging customers directly. Messaging works better and is much faster than email marketing. Just like voice search, using text for business is an excellent way to boost your return on investment. It provides direct access to your company and your customer service department.
Text Messaging is the Future
When it comes to customer service, text messaging for business is the future. While text messaging provides a new level of customer support to clients, it is much more personal than an email, or even a phone call. Because your text messages arrive in the same box as your family and friends messages, you are benefiting relationships, just by being associated with them.
Messaging for Business is Much Easier
Text messaging for business is more convenient and easier to use than ever before. Everyone uses a Smartphone these days with text messaging being the preferred method of contact.
Text Messaging is More Personal than Chatbots
If a client has a special request,or needs an answer quickly, text messaging is the way to go. Human interactions give customers a special connection that artificial intelligence cannot. Remember, by definition, AI is just that, artificial. In addition, text messages are usually associated with messages sent from friends and family, so they will be more likely to acknowledge your text message.
When you chat with a real person, you are getting the entire conversation. Chatbots only allow for a certain number of requests. Texting allows businesses to have open-ended conversations, customizations, and follow-up. Business text messaging allows new opportunities to build your brand.
Text Messaging is Universal
Text messaging is a universal platform with most people texting every day. Recent surveys’ show that Americans text once every day on a Smartphone. It requires no special downloads, installations or configurations. Cutting out those steps is very beneficial to businesses as it provides a familiar environment.
Knoxweb are the digital marketing experts, and have been helping companies just like yours, boost their ranking. You can be at the top of your game with proven marketing techniques that yield results when you work with Knoxweb.
If you want to incorporate business text messaging into your digital marketing campaign, or would like some advice regarding any other type of online marketing, call or click, and schedule a no obligation consultation with Knoxweb.
Since 1996, Knoxweb has been helping companies just like yours see a better return on investment.
Call or click for a no obligation text messaging for business consultation with Knoxweb today.